We are looking at hiring fresh graduates for FY 19-20 for Employee Excellence Center (EEC), a project that’s a part of Tech Mahindra BPS. The selected candidates would be a part of the company from day 1, and shall be placed within the company once they clear the certification. The hired candidates for this program would also be paid for the training duration. However, they would need to clear the training certifications in order to continue being a part of the company, as is the same with all the employees at most companies.
Please find below the complete job description and the details specific to this program.
Employee Excellence Center (EEC), is an initiative by Tech Mahindra BPS to improve the employability skills amongst the youth. It is aimed towards training the young and dynamic individuals of our society and offering a lasting career to those who dream of technical support jobs without the supporting qualifications.
EEC offers a versatile program in communication, technical and behavioral training to help kick start an individual's career with skills, confidence and personality boost required today to enter the corporate world. ,/p>
We would like to give a chance to every individual to earn while he/she learns and build a career in Tech Mahindra after the successful completion of training. During the training tenure he/she will be on the organization's payroll and will earn a full time salary and not a stipend. Post the training he/she'll be entitled to a training bonus as well.
Please refer the details below along with the job description.
Designation : Associate-Technical Support | Band - U1
Job Location : Hyderabad (Tech Mahindra Technological Center, Bahadurpally, (OR) Hi-tech City Branch)
Training Location : Tech Mahindra Technological Center, Bahadurpally or Infocity SEZ, Hi-tech City
Salary offered : (TCTC – Total Cost to the Company)
| Stage | Hyderabad |
| During Training | 1, 80,000/- |
| Post Training | Based on the project |
| Onetime Bonus | 10,000/- |
Terms & Conditions
Selected candidates are required to sign a service indemnity bond with us for a sum of INR 1, 00,000/- (Rupees One Lakh Only). As per the indemnity bond, candidate will be required to serve the company for a minimum period of 1 year from the date of joining
Eligibility
B.A / B.COM/ B.SC / BCA / BBA / 10+Diploma(3 yrs.) / 12+Diploma(3 yrs.)
Job Description
Effectively execute calls or chats or emails of the customers in English (Voice based)
Responsible for Installing, configuring and remote troubleshooting and/or Responsible for handling Network troubleshooting in LAN and WAN environment and/or Responsible for Configuring and troubleshooting the Routers and Modem and/or Responsible for handling customers' post registration technical queries and/or Responsible for upselling support plans to customer basis warranty entitlement pre-sale customer service and/or Providing technical guidance and support issues related to networking devices like router, switch, hubs, adapters, etc..and/or Troubleshooting for Broadband related issues
Willing to work in 24x7
Documents to be provided/submitted (At the time of Joining)
Copy of resume
Copy of All education (10th, 12th, Diploma/Graduation)- All year mark sheets and degree/passing certificate (Incase of 2019 pass-out:- Please provide ATTESTED COPIES OF ALL YEARS MARK-SHEET downloaded from University website and a PROVISIONAL PASSING CERTIFICATE from the respective colleges)
Address proof (Permanent or correspondence)
Any government-approved Identity Proof
Two recent passport size photographs
